What is happening?
From 18th to 24th February the BBC are making changes to some of their services in Scotland.
A new BBC Scotland channel will be launched on Channel 9 with a new HD channel on 115. In addition, BBC 4 will move from channel 9 to 82 and BBC Two Scotland will be replaced by BBC Two.
For more information on when channel changes are taking place, check the latest list on the Freeview website: www.freeview.co.uk/tvchanges/upcoming-changes
How will it affect you?
Customers living in Scotland will need to retune after the 18th of February ready for the changes which will be completed by the 24th February.
We are here to help if you need us
If you live in Sccotland and you are missing channels and are having difficulties retuning your rental equipment, please do not hesitate to contact us and we will talk you through the actions required over the phone. Our standard opening hours are 8am to 5.30pm Mondays to Fridays and 8am to 4.30pm Saturdays. Our telephone number is: 03705 725 725*
Help is also available directly from Freeview by calling their Advice Line on: 03456 50 50 50*. This advice line is available 9am to 6pm Mondays to Fridays and 9am to 5pm on Saturdays. Further information is available on their website: www.freeview.co.uk/tvchanges
*Calls to 03 numbers cost no more than a national rate call to an 01 or 02 number and count towards any inclusive minutes in your phone contract in the same way as 01 and 02 calls.
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